Shipping Information

                                                                                                                 New Zealand Domestic Shipping

For New Zealand domestic orders, there are no shipping charges applied for orders with products worth $60 or more. Shipping for other orders is a modest flat rate based on the value of products in the shopping cart.

NZ Post courier, NZ Couriers and Post Haste couriers are the main couriers used for New Zealand domestic Orders.

Orders completed by 12PM on a business day (Monday to Friday) will generally be shipped out the same day.

Value of Products in Cart (Inc GST) $

0 - 59


Flat Shipping Rate (Inc GST) $



To view your confirmed order total including shipping and GST, you may Proceed to Checkout when ready and log in to your existing store account or enter your billing and shipping details to calculate order totals. 

You may use "NA" , "None" or "Not Available" as your State value in order to facilitate the shipping calculation.

A non-signature service with tracking is generally used for order totals under $69 and a signature required service for order totals $69 and over with an exception for rural deliveries which by default ship out using a non-signature service. VGAMESNZ can change the signature requirement where available by request so do feel free to leave a message as you checkout should you need to change the default options.

An email is sent once your order has shipped containing your tracking number.

Items generally arrive in 1-3 business days after shipment. Deliveries to remote or rural areas can take an additional 1-3 business days.

Apart from the standard shipping rate charge per item there are no additional charges for Rural Delivery.

There are also no additional charges if you require a Signature for delivery.

If you have a specific request for delivery i.e. whether a signature is required for delivery or not or have specific delivery instructions please leave a note in the comments field at checkout and VGAMESNZ will attempt to accommodate your requests. 

For immediate issues relating to delivery, you may contact NZ Post directly on 0800 268 743 or NZ Couriers on 0800 800 841 quoting your tracking number for assistance.

For any issues regarding shipping you may also send an email to [email protected] quoting your order number and outlining your issue so VGAMESNZ can find a way to assist.

 International Shipping

VGAMESNZ ships to Australia and the United States using a tracked airmail postal option with a delivery target of between 3 to 7 business days for Australia and 6 to 10 work days for the US.

Standard charges are based on a flat rate of $16 to Australia and $20 to the United States.

Standard orders may be upgraded to an express mail service (EMS) on request for an additional charge. Please complete checkout as normal and provide a delivery comment requesting an upgrade and upon processing a paypal payment request and quote will be sent for the additional upgrade charge.

For added safety, large or high value orders may be upgraded to an express mail service for no additional charge at the discretion of VGAMESNZ.
Shipments are delivered by your local post office.

By using VGAMESNZ you agree to pay any and all applicable duties and charges incurred in your country. 

These are not included in VGAMESNZ prices and VGAMESNZ will not under-declare shipments.

Shipping rates are expressed in New Zealand dollars and are exclusive of GST. Shipping rates are displayed at checkout.

In the event of any issues with delivery please email VGAMESNZ outlining your issue.

Items are insured by NZ Post but please leave at least 21 work days after shipment notification to notify VGAMESNZ if items have not arrived in case of any delays within the postal network and especially during peak periods.

An investigation will be carried out by NZ Post with the assistance of your local postal authority to determine where your parcel may be.  

Your assistance may be required and sought by NZ Post or your local post office.

VGAMESNZ reserves the right to cancel any suspicious orders. In the event of any suspicion, VGAMESNZ will attempt to verify your order. Failing verification your order may be cancelled and your payment refunded.